Terms and Conditions
Terms and Conditions for HEALTH HOUSE UK Rewards-Based Health Application
Last Updated: 15/03/2025
Welcome to HEALTH HOUSE UK (“we”, “us”, or “our”), a health and wellness platform that allows users to earn rewards (referred to as “Gainz”) for engaging in healthy activities through our mobile application and website (the “App” and “Website”). Please carefully review these Terms and Conditions (“Terms”) before using the App, Website, or participating in any of the reward programs offered by HEALTH HOUSE UK.
By using the App, Website, creating an account, or engaging in any activities related to the App, Website, or the rewards program, you agree to be bound by these Terms and any applicable laws. If you do not agree to these Terms, please do not use the App, Website, or participate in the rewards program.
1. Eligibility
To participate in the HEALTH HOUSE UK rewards program, you must:
Be at least 16 years of age, or have parental/guardian consent if under 16.
Have access to a compatible mobile device or computer to download and use the App or access the Website.
Agree to these Terms and comply with any applicable local laws.
2. How the Rewards Program Works
Earning Gainz: As a registered user of the App or Website, you can earn Gainz by engaging in various health-related activities, such as tracking your exercise, sleep, nutrition, or other wellness behaviors as outlined in the App and Website.
Tracking Activities: You are responsible for ensuring that any activity data you submit is accurate and reflects your actual behavior. HEALTH HOUSE UK reserves the right to review, audit, and, if necessary, invalidate any activities that do not comply with the program rules.
Redemption of Gainz: Gainz can be redeemed for rewards such as discounts, vouchers, products, or services available in the App or Website. The specific rewards available for redemption and the number of Gainz required will be listed within the App and Website and are subject to change at any time.
3. Account Registration and Security
To participate in the rewards program, you must create an account with HEALTH HOUSE UK by providing accurate personal information.
You are responsible for maintaining the confidentiality of your account and password. If you believe your account has been compromised, you must notify us immediately.
You agree to provide truthful and complete information and update it as necessary to keep your account accurate.
4. Rewards Points (Gainz)
Gainz Allocation: Gainz are awarded based on the completion of specific activities outlined in the App or Website. The number of Gainz earned may vary based on the activity type and the guidelines in place.
Validity of Gainz: Gainz may have an expiration date, which will be stated in the App or Website. If Gainz are not redeemed within the validity period, they may be forfeited.
Non-Transferability: Gainz are personal to your account and are non-transferable. They cannot be exchanged for cash or sold.
5. Program Modifications and Termination
HEALTH HOUSE UK reserves the right to modify, suspend, or terminate the rewards program at any time without notice. If any changes are made, we will provide updated Terms within the App or Website.
Termination by You: You may stop participating in the rewards program at any time by deactivating your account through the App or Website.
Termination by HEALTH HOUSE UK: We may suspend or terminate your access to the App, Website, and the rewards program if we believe you have violated these Terms or engaged in fraudulent or inappropriate behavior.
6. Fraud and Misuse
You agree not to engage in any fraudulent, illegal, or unethical behavior while participating in the rewards program. This includes but is not limited to:
Providing false or misleading information.
Manipulating or altering activity data to earn Gainz unfairly.
Engaging in activities that could harm the integrity of the App, Website, or the rewards program.
If HEALTH HOUSE UK suspects fraudulent activity, we reserve the right to revoke any Gainz earned, suspend your account, or take legal action.
7. Privacy and Data Collection
By participating in the rewards program, you agree to our Privacy Policy, which outlines how we collect, use, and store your personal data and activity data. You acknowledge that your participation in the rewards program may require sharing certain health data with us, which is necessary for calculating and awarding Gainz.
8. Limitation of Liability
HEALTH HOUSE UK will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your participation in the rewards program or use of the App or Website. This includes any technical failures, errors, or interruptions in the service, or any loss or misuse of your Gainz.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from or relating to these Terms shall be resolved in the courts of the United Kingdom.
10. Changes to Terms and Conditions
HEALTH HOUSE UK reserves the right to update or change these Terms at any time. Any such changes will be communicated to you via the App or Website. Your continued use of the App, Website, and participation in the rewards program after any such changes constitutes your acceptance of the revised Terms.
11. Contact Information
If you have any questions, concerns, or need assistance with the rewards program, please contact us at:
HEALTH HOUSE UK
By participating in the rewards program, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
